In-Stock Items (Shipped from the U.S.)

• Standard shipping: 2-4 business days
• Express shipping (1-2 business days) is available at checkout

Made-to-Order Items (Shipped from Ukraine)

• Processing times vary and are listed on the product page
• Estimated arrival date is shown at checkout
• Standard delivery: 10-12 business days

Our business is proudly based in Kyiv, Ukraine, where all our products are designed and made. Most of our items are stocked at our fulfillment center in Brooklyn Park, Minnesota, and orders are typically shipped from there.

We partner with reliable shipping carriers to ensure your orders arrive safely and on time. For standard shipping within the USA, we use USPS, while FedEx handles expedited shipping.

• Returns and exchanges are accepted within 7 days of delivery.
• Buyers are responsible for return shipping costs.
• Any loss in value caused by returning an item in less than original condition will be deducted from the refund amount.
• Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
• Refunds are issued when the return package is delivered and checked.

To initiate a return or exchange, choose the method that’s most convenient for you:

• Live Chat: Visit our website and chat with us for quick assistance.
• Email: Prefer email? Contact us at info@sleek24.com, and we’ll respond promptly.
• Contact Form: Fill out the form in the Contact Us section, and we’ll get back to you as soon as possible.

We're here to ensure a smooth and hassle-free process for you!

A small number of heavily discounted items may be marked FINAL SALE, which means they are not eligible for refund, exchange, or store credit.

Our Returns Department works diligently to process all returns as quickly as possible. However, please allow up to seven business days for your return to be processed after it arrives at our office, especially during high-demand periods like the holidays.

Processing times may vary depending on the volume of returns we receive.

We accept returns and exchanges within 7 days of delivery. If you anticipate being unable to check your package within this timeframe, please notify us in advance, and we may make an exception.

If the return deadline has passed, store credit may be offered in certain cases. Feel free to contact us to discuss your options.

To request a custom order, simply use the customization window on the product page. There, you can specify details such as length, elements, color, or any other preferences.

Once your order is placed, we’ll review your request and reach out if any additional information is needed.

Custom orders are non-returnable and non-exchangeable, with no exceptions. Please review all details carefully before placing your order. If you have any questions, feel free to contact us before purchasing.

We offer customizations such as adjusting lengths, changing colors, and adding or removing slits. However, we do not replicate designs from other brands or designers. If you have specific requests, feel free to include them in the customization window on the product page.